Unlike other “review” sites that (probably) don’t even have hosting accounts with the companies that they claim to review, I keep the hosting accounts I have just to continually test them to see if things have changed. Recently I took a second look at iPage to see if their server issues have been resolved.
The short answer is no, the issues are the same.
In my iPage Review I outline the issue with iPage’s servers. The problem is that since they offer such a low price they are forced to overfill every server which results in slower load times and instability. Over the past few days I have been monitoring my simple WordPress site I have hosted on one of their servers. The load times are abysmal, to say the least.
The image to the right is a screenshot of my server monitor (Uptime Robot) over the past 24 hours. The graph shows that the average load time during “peak” hours (as iPage calls it, 8am-6pm) is 3000 milliseconds, or 3 seconds. This is totally unacceptable, especially for a 1 page WordPress website running no plugins.
How often do you stick around on a website that takes over 3 seconds to load simple text? Probably not very long. This isn’t the same internet as 15 years ago, websites should be able to load much quicker than this. This is especially detrimental to business websites. You have a very short time to make a positive first impression on your visitors, and having your website load slowly isn’t going to work. Your potential customers will go somewhere else if your website doesn’t load quickly enough.
Unfortunately this is how most every EIG brand is. They offer really low prices, pack their servers full, and hope the customers don’t notice the inflated renewal rates. They profit off of the ignorance of customers, and this is why I can’t promote their products.